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Customer Experience Associate - Cantonese and/or Mandarin Language Skills an Asset

Hospitality Full Benefits Career Growth
Company

The Toronto-Dominion Bank (Canada)

Location

burnaby, Canada

Posted

June 11, 2026

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About This Opportunity

Work Location: Burnaby, British Columbia, Canada

Hours: 15 per week

Pay Range: $22.50 – $28.33 CAD per hour

Position Summary

TD Canada Trust is looking for a Customer Experience Associate to deliver exceptional customer service, process financial transactions accurately, and recommend banking solutions that meet customer needs.

Key Responsibilities

  • Process financial transactions such as deposits, withdrawals, and bill payments in accordance with TD operating procedures and regulations.
  • Understand and determine customer needs to recommend suitable banking solutions while exercising discretion with confidential matters.
  • Respond to and resolve customer concerns using standard procedures, escalating non‑standard activities as necessary.
  • Achieve assigned goals and business objectives by promoting banking solutions and completing business processes efficiently and accurately.
  • ...