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Customer Experience and Performance Specialist _ Digital Marketing

Hospitality Full Benefits Career Growth
Company

Linen Chest

Location

Laval, Canada

Posted

March 23, 2026

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About This Opportunity

Company Description

The Experience & Conversion Specialist improves product discoverability, PDP performance, and overall customer experience through optimized content, strong search foundations, and data-driven enhancements. This role bridges AI tools, UX, SEO/search, content, and merchandising to ensure product pages are accurate, compelling, and conversion ready.

Job Description

Core Responsibilities

1. SKU-Level Performance & Conversion Optimization

  • Analyze SKU-level metrics to identify underperforming products and key friction points.
  • Diagnose issues such as weak value props, low-quality media, missing attributes, or poor search visibility.
  • Support and enhance the Super PDP by ensuring priority SKUs feature enriched layouts, modules, and clearer product information.
  • Recommend and help implement updates that improve PDP clarity, usability, and conversion.
  • Collaborate on A/B t...