_The_ **_Customer Engagement Lead_** _role is designed to focus exclusively on customer engagement at Turkey level. This role assumes paramount importance in directly engaging with customers, understanding their needs and preferences, and driving strategies that enhance customer satisfaction and loyalty._
**Main responsibilities**
Lead and execute innovative customer engagement strategies within Turkey, prioritizing direct interactions with customers. The role aims to embody and advocate for a “Customer First” philosophy, ensuring that all engagement initiatives are deeply aligned with customer needs, thereby driving satisfaction and loyalty.
+ **Customer Engagement Strategy:** Develop and implement a comprehensive customer engagement strategy that prioritizes direct, meaningful interactions, leveraging insights to drive engagement and ...