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Customer Coordination Manager

Hospitality Full Benefits Career Growth
Company

American Express Global Business Travel

Location

Canada, Canada

Posted

March 13, 2026

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About This Opportunity

Amex GBT is a place where colleagues find inspiration in travel as a force for good and – through their work – can make an impact on our industry. We’re here to help our colleagues achieve success and offer an inclusive and collaborative culture where your voice is valued.

What You’ll Do

  • Take overall responsibility & project manage travel implementations– to include moves, and ad-hoc projects as required by the business
  • Lead the (local) Joint Planning meetings and update the OneForm and the Task List for each client
  • Be the focal point of contact for the project team during the implementation process
  • Ensure the Onboarding process is followed (Pre-assessment through to post-implementation stage)
  • Ensure all project members are aware of their roles & responsibilities.
  • Lead weekly calls, normally phone conference and produce call notes & agendas. Keep the RAG Status updated accurate and timely
  • Ensure the project remains...