Responsibilities may include the following and other duties may be assigned.
Collaborating with team-members and internal stakeholders to set‑up and maintain customer pricing and contracts in a timely and accurate manner.
Focusing on the financial accuracy of high impact business programs.
Conducting in-depth research under close supervision to resolve discrepancies.
Identifying basic opportunities to improve contract processes to better serve internal and external customers.
Communicating with internal and external customers and vendors to provide world class customer service and quality assurance support.
Providing a high level of professional support and partnership with key stakeholders.
Proactively identifying root cause, trends, issues, barriers and knowledge gaps in an effort to reduce discrepancies and increase customer satisfaction for limited scope areas.