We are currently seeking a Customer Service Agent to fill a permanent position in Montreal (Northeast). The company is a leader in the sale of household appliances and is looking for dynamic, bilingual candidates to join its team. If you have experience in after-sales service and are looking for a new challenge, this position might be for you.
Location : Montreal North Salary : 21$/h Contract : Permanent Mode : Hybrid (4 days on site - 1 day remote) Schedule : 37.5h/week, flexibility requiered from 8am to 6pm
Advantages 3 weeks of vacation, 4 personal days, 2 sick days Insurance after 3 months (medical and dental - several plans are available, with choices) A reasonably sized team where you won't be just a number A workplace accessible by public transit with free parking Comprehensive training and ongoing coaching
Responsibilities Manage incoming calls and customer requests. Perform after-sale...