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Customer Care Regional Manager (SYNC)

Hospitality Full Benefits Career Growth
Company

Hickory

Location

Southbank, Australia

Posted

June 03, 2026

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About This Opportunity

SYNC’s pioneering prefabrication, digital design, and manufacturing processes are setting a new benchmark in the construction industry. Our dedicated engineers and designers manufacture high-quality, fully customised bathroom pods using state-of-the-art prefabrication construction techniques. With local manufacturing facilities in Melbourne’s Laverton North, we work closely with architects, builders, and clients to create innovative and beautiful living environments.

POSITION OVERVIEW
The Customer Care Regional Manager plays a crucial role in our Customer Service team, ensuring a seamless transition from project delivery to client handover. This position involves managing the resolution of client-reported defects, overseeing the defects liability periods, and obtaining all necessary approvals and sign-offs. Acting as the key link between the delivery and installation phases of Pods and the final project handover, the Customer Ca...