Link-Worldwide is looking for a Customer Care Lead located in Mexico, Estado de México. In this role, you will supervise a team, manage daily operations, and drive continuous improvement initiatives. You will play a critical part in enhancing customer service and experience.

The ideal candidate holds a Bachelor’s degree and has 1-2 years of experience in team supervision. Advanced proficiency in English is required. This position presents an exciting opportunity to lead and innovate in a customer-centric environment.