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Customer Care Jr. Analyst for Distribuitors

Hospitality Full Benefits Career Growth
Company

Husqvarna Group

Location

Bogotá, Colombia

Posted

June 02, 2026

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About This Opportunity

Last date to apply:

We are continuously accepting applications

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Key Responsibilities

  • Track and follow up on open and delayed orders to ensure timely closure
  • Monitor and register distributor incidents in the CRM system
  • Support forecast analysis and data validation processes
  • Perform preventive follow-up on shipments to minimize issues
  • Assist in managing tasks and commitments arising from distributor meetings
  • Provide operational coverage during team absences
  • Support continuous improvement initiatives aimed at reducing credit notes and service issues

    • Expected Impact

  • Shift from reactive to proactive customer service model
  • Improve response times and service levels
  • Increase visibility and control over distributor operations
  • Reduce preventable incidents and credit notes
  • Strengthen alignment with customer service excellence strategy...