Join Medigas as a Customer Care Associate in St. Catharines, ON, and play a pivotal role in home oxygen therapy coordination and client support. You will handle orders, inquiries, and contribute to sales success.
In this Customer Care Associate role, you will focus on coordinating telephone referrals, verifying eligibility, and setting up clients for home oxygen therapy services. With at least two years of customer service experience, you'll be responsible for processing orders, resolving issues, and maintaining accurate customer accounts, supporting Territory Managers as needed.
Key Responsibilities:
• Coordinate telephone referrals and verify client eligibility
• Receive and process walk-in and telephone orders
• Ensure accurate account setups and customer information
• Balance customer service and inside sales duties
• Perform daily cash reconciliation and prepare bank deposits
Requirements:
• High school diploma or equivalent required
• Minimum two yea...