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Customer Administrator

Hospitality Full Benefits Career Growth
Company

NOVARES

Location

silao, Mexico

Posted

June 04, 2026

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About This Opportunity

Main Missions
  • 1 - Manage shipments
    • Oversee the proper execution of shipments
    • Liaise with customers and give advance notification of any anomalies
    • Ensure coherence of the order book. If anomalies are detected, notify a senior manager
    • Analyse late deliveries weekly
    • Publish results every day, at the end of each week and at the end of each month
    • Occasionally print out shipment preparation lists to give to the store keeper
    • Manage stock by checking the various indices during modifications
    • Order suitable transportation means
    • Update the customer closure calendar daily
    • Inform the logistics department or the customer in the event of a non‑compliance with production commitments, if there is a risk of delivery interruption
  • 2 - Manage delivery calls
    • Check that E.D.I. are correctly integrated
    • Retrieve requests from the web