Meet or exceed the sales & retention goals for the customer account team.
Develop and maintain lasting relationships with existing WellnessLiving customers, improve client utilization and product/service adoption rates.
Motivate, coach and mentor the sales team while managing and training the team.
Observe, monitor, track performance and conduct performance reviews for the team.
Analyze and interpret metrics and develop plans and training for improvements accordingly.
Continually assess sales and support process and document/implement changes for success.
Review and develop effective reporting to motivate staff and monitor performance and results.
Leading by example, develop and preserve an energetic, highly effective culture that inspires employee engagement, effective processes and subsequently surpasses even the most aggressive stakeholder expectations.