Lead change as a Customer Account Sales Manager focused on exceptional client outcomes. Build relationships, boost team efficiency, and thrive in a collaborative hybrid environment.
In this pivotal role, you will be responsible for overseeing customer account management and retention strategies. You will leverage your data-driven approach to maximize team performance and ensure high satisfaction rates among clients. By inspiring your team, you will directly influence business growth and shape a customer-centric culture.
Key Responsibilities:
• Exceed retention and sales goals consistently
• Develop strong customer relationships
• Coach the sales team for peak performance
• Analyze data to inform strategy improvements
• Establish effective customer feedback processes
Requirements:
• Minimum 3 years in sales leadership
• Proven background in SaaS or similar industries
• Ability to foster lasting client connections
• Effective communication and analytic...