Job Description

• Manage and oversee CRM system configuration, customization, and ongoing maintenance to support changing business needs.
• Control user access, roles, and security settings, ensuring data accuracy, integrity, and regulatory compliance.
• Design and conduct CRM training sessions to improve user adoption and system efficiency.
• Identify, troubleshoot, and resolve CRM-related issues, delivering prompt and reliable technical support.

Desired Candidate Profile

• Bachelor’s degree in Information Technology, Business Administration, or a related discipline is preferred.
• At least 3 years of hands-on experience in CRM administration, ideally with Salesforce or comparable CRM platforms.
• Strong expertise in CRM configuration, customization, reporting, and data management.
• Excellent analytical and problem-solving abilities, with a proven track record of resolving technical chal...