Essential Responsibilities and Accountabilities:

• Performs B2B daily collection activity for assigned account portfolio.
• Provide necessary documentation to customers as requested to attain payment.
• Builds and maintains relationships with a variety of customers in a dynamic industry.
• Negotiates and secures payment arrangements with customers.
• Determines appropriate plans of action for delinquent accounts and resolve day-to-day account issues
• Evaluates customer’s credit and financial statements to determine the degree of risk involved in extending credit
• Reconciles customer accounts on a regular basis.
• Attain payment remittance for cash application team.
• Escalates all collection, billing, and reconciliation issues to Account Receivable Manager and Sales Team according to escalation process.
• Provide complete historical collection efforts for each assigned account on a regular bas...