Drive customer connection at Jerry.ai as the Creative Lead for Lifecycle & Retention. This role revolves around crafting heartfelt communications that transform transactional messaging into meaningful engagement.
In this strategic role, you'll collaborate with Product, Design, and Customer Insights teams to revamp customer communications across various platforms, including CRM, email, and SMS. Your creative expertise will help drive customer growth through targeted campaigns while enhancing brand affinity with engaging organic content.
Key Responsibilities:
• Overhaul customer communications for emotional resonance
• Collaborate with teams to create effective messaging
• Drive growth through targeted lifecycle marketing campaigns
• Produce organic content for social media engagement
• Maintain brand voice consistency across all channels
Requirements:
• Minimum 5 years of experience in creative marketing
• Proven success with email, SMS, and social media