Join Our Talent Network for Bilingual Customer Service Roles Do you speak both French and English fluently? Do you have experience in customer service within a BPO or call center environment? If so, we're looking for you.
We're building a talent pool for upcoming bilingual customer service roles. If you enjoy helping others, solving problems, and working in a dynamic team environment — this is your opportunity to grow your career. What You'll Do As a Bilingual Customer Service Representative, you will: + Support customers via phone, chat, or email in French and English + Provide information about products, services, orders, or account inquiries + Troubleshoot and resolve billing issues, technical questions, and customer concerns + Record and update customer interactions using CRM platforms + Deliver high-quality service with professionalism, empathy, and efficiency + Meet performance goals such as first-contact resolution, customer satisfaction, an...