Serve as the primary point of contact for client servicing within the group
Foster and maintain strong client relationships by delivering exceptional service and ensuring prompt responses to client inquiries and requests.
Gain comprehensive understanding of existing and prospective clients, including their industries and key stakeholders.
Manage and update statutory registers and books for your assigned client portfolio.
Oversee the preparation, coordination, and submission of statutory forms and documents to regulatory bodies
Supervise the daily operations of the group, ensuring that all client communications are handled efficiently and effectively.
Identify opportunities for enhancing current policies, procedures, and client service arrangements, aligning with evolving business and regulatory practices.