Join Tangerine in Toronto as a Contract Investments Specialist and redefine banking. This role focuses on mutual fund products and client interactions in a fast-paced environment.

As part of Tangerine's Mutual Fund Team, you will be responsible for ensuring high service standards and accurate transaction processing. You’ll handle inquiries from the Service and Sales Team, facilitate new account setups, and actively support the department's operational metrics. The position favors candidates with relevant banking experience who thrive in dynamic settings.

Key Responsibilities: • Answer queries as a Mutual Fund subject matter expert • Complete transactions from the Call Centre's activities • Monitor and reconcile investment account processes • Collaborate with departments for prompt issue resolution • Update policies for compliance with CBS parameters

Requirements: • Degree or college education is preferred • Minimum of 1-2 years in banking or call centres • Ex...