+ Serve as a subject matter expert at the customer site, addressing technical, development, or strategic IT requirements + Understand industry practices and Red Hat's policies, procedures, and values + Demonstrate good judgment in selecting best methods to obtain solutions + Implement and integrate Red Hat's open and hybrid cloud solutions including Red Hat OpenShift, Red Hat Ansible Automation Platform and other Red Hat's offerings + Collaborate with project and customer team members to meet timelines and goals + Contribute to project documentation and diagrams and support cases management + Mentor and share your knowledge with customers and the team + Define and promote the adoption of automation techniques and DevOps processes to improve the cloud life cycle, including infrastructure and application uptime, availability, and time-to-market + Implement solutions using cloud technologies, design principles, integration points, and ...