Contribute to patient care excellence in Alberta as a Senior Consultant supporting stakeholder engagement and concern resolution. Utilize person-centered practices to enhance overall experience.
As part of the Quality Management Improvement portfolio in Acute Care Alberta, you will report to the Patient Concerns Officer. This role requires the planning and execution of innovative projects to improve patient interactions and concerns resolution. Your expertise will help shape healthcare strategies that emphasize strong relationships and effective solutions.
Key Responsibilities:
• Oversee management of patient concerns per Alberta regulations
• Develop strategic plans for patient engagement initiatives
• Facilitate strong communication with various stakeholders
• Coach leadership in change management and performance improvement
• Apply project management skills to enhance service delivery
Requirements:
• Advanced degree in a health-related discipline
• 5 ye...