Build a promising career with Jonas Software as a Construction Software Support Analyst. This role combines customer support for ERP software with opportunities for professional growth and development.
As a pivotal member of the Jonas Construction support team, you'll be responsible for delivering exceptional service to clients by addressing inquiries related to ERP software functionalities. Your strong problem-solving skills and background in customer service and accounting will empower you to enhance user satisfaction and operational efficiencies in a fast-paced environment.
Key Responsibilities:
• Support clients in using Jonas ERP accounting software
• Investigate and resolve process-related issues
• Manage multiple client inquiries efficiently
• Act as the primary liaison between clients and internal teams
• Promote a professional image and service-oriented culture
Requirements:
• Experience in software application support
• Knowledge of accounting ap...