Deliver world-class client service across all channels including Live Chat, Phone, and Email in French and English
Sell clothes and earn client confidence through unparalleled styling expertise
Resolve client inquiries efficiently, ensuring the highest levels of satisfaction
Meet and exceed established performance targets
THE QUALIFICATIONS
The Bilingual Concierge Advisor has:
The ability to communicate effectively in English (written and verbal) and French (written and verbal)French as first language is preferredCertifications in French language proficiency such as DALF C1 (Advanced) or C2 (Proficient) or CEFRL C1 or C2
The passion for providing world-class client service and building long lasting client relationships