Elevate your career with Compugen's Deskside Support Analyst position in Regina, SK. This role is essential for providing comprehensive on-site technical assistance.
As a Deskside Support Analyst, you will be responsible for troubleshooting and supporting a range of technologies, ensuring compliance with security protocols. Your technical expertise in hardware, user administration, and collaboration tools will be crucial in delivering exceptional support to a large enterprise environment.
Key Responsibilities: • Resolve issues with Windows 10/11 and Microsoft 365 applications • Administer user access and secure collaboration permissions • Support endpoint management using Intune • Provide hardware support for laptops, desktops, and peripherals • Ensure thorough documentation of ticketing processes
Requirements: • A+ Certification and relevant technical degree • At least 3 years of enterprise support experi...