i f you do not meet the Technical requirements outlined above and Language 

Skills & Competencies

Good telephone etiquette and effective dispute resolution

Knowledge of Narcotic Control Regulations (C.R.C., c. 1041)

Ability to accurately document customer due diligence information

Ability to work with complex customer service issues

Good time management skills and the ability to prioritize work and meet deadlines

Excellent writing and communication skills in English

Very good computer knowledge, MS office (Word, Excel), Adobe, Network environment

Strong Self-management skills and Organizational skills

Strong problem-solving and decision skills

SAP experience is an asset

Ability to multi-task

Ability to maintain confidential and highly sensitive information

Ability to work in a team environment

Good attention to deta...