Drive excellence in client care as a Personal Support Manager with Saint Elizabeth in the North York Region. This role emphasizes leadership in a community setting, supporting a skilled PSW team in delivering quality services.
In this position, your responsibilities will include overseeing team performance as a Registered Practical Nurse (RPN), ensuring adherence to care plans, and fostering an engaged workforce. You will leverage your clinical skills and experience to develop your team, maximize operational efficiency, and respond effectively to client needs and inquiries.
Key Responsibilities: • Lead PSWs to improve service delivery and performance • Develop and execute training programs for team members • Address client complaints and develop action plans • Ensure consistent execution of client care plans • Facilitate timely and effective communication with stakeholders