Learn to provide an extraordinary customer experience in retail store setting.
Complete product returns, order voids, customer refunds, cash drops to the safe, and provide change as requested to cash registers.
Model and deliver a distinctive and delightful customer experience.
Job Responsibilities
Customer Experience
Engage customers and patients by greeting them and offering assistance with products and services. Resolve customer issues and answer questions to ensure a positive customer experience.
Model and share customer service best practices with all team members to deliver a distinctive and delightful customer experience, including interpersonal habits (e.g., greeting, eye contact, courtesy, etc.) and Walgreens service traits (e.g., offering help proactively, identifying needs, servicing until satisfied, etc.).