Be a key part of IWG as a Community Associate in Montreal. Utilize your bilingual skills to support clients in a dynamic work environment focused on customer satisfaction.
As a Community Associate, you will interact daily with customers, helping them with their various requests and administrative needs. Your role is vital in building a community where professionals can efficiently run their businesses. Strong communication and problem-solving abilities are essential for creating a positive customer experience.
Key Responsibilities: • Assist with customer service inquiries and needs • Provide administrative support and handle customer communications • Facilitate events to enrich the community experience • Maintain the cleanliness and efficiency of the workspace • Prepare and manage invoices accurately
Requirements: • 1+ years of experience in a customer service role • Strong communication and empathy skills...