Join Relation Insurance as a Commercial Lines Client Service Specialist and ensure stellar policy management. This role is essential for driving client satisfaction and operational excellence.
In this position, you will manage administrative tasks related to account handling and policy servicing. Your duties encompass processing renewals, endorsements, and cancellations while maintaining accurate records for every client interaction. This role is vital for ensuring compliance and enriching the client's overall experience through proactive service.
Key Responsibilities: • Verify and process renewal policies in agency systems • Enter endorsements accurately and follow up on carrier responses • Track claims and update management systems accordingly • Process mail and provide backup for office communications • Integrate innovative technology to streamline service delivery