Description
Amazon's Finance Operations organization is seeking Collections Lead - Accounts Receivable who will drive strategic collection efforts, optimize cash flow management processes, and partner across multiple stakeholders to ensure excellent customer service while maintaining AWS's financial health. This role combines tactical excellence with strategic thinking to influence and improve Order-to-Cash processes. This role is based in São Paulo.

Key job responsibilities
• Design and optimize collection strategies based on data-driven analysis of accounts receivable reports (aging, DSO and other KPIs);
• Lead cross-functional process improvement initiatives to enhance cash flow management;
• Develop and implement best practices for customer accounts management;
• Partner with stakeholders to identify and resolve systematic billing and collection issues;
• Analyze complex account scenarios and design solutions to resolve payment disputes;
• Leverage mu...