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Collections Analyst (Evergreen) (San Pedro Tlaquepaque)

Hospitality Full Benefits Career Growth
Company

Link-Worldwide

Location

tlaquepaque, Mexico

Posted

June 01, 2026

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About This Opportunity

Responsibilities
  • Analyzes and researches customer's receivables account delinquency and determines the type of communication method to facilitate payment
  • Resolves disputes related to customer payment on delinquent accounts and negotiates and ensures payment from customer
  • Recognizes trends for non-payment and resolves the issues by engaging internal partners at all levels
  • Initiates the dispute resolution process with internal HP partners and follows issue and ensures resolution for HP and customer
  • Analyzes at-risk customers and partners and recommends account strategies to prevent delinquencies
  • May train new team members
Education and Experience Required
  • First level university degree with a focus in business or economics; MBA preferred
  • Typically 4-6 years of experience in credit internally or in banking; or in collection
Knowledge and Skills
  • Strong written and verbal ...