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Collection Supervisor

Hospitality Full Benefits Career Growth
Company

MSC Mediterranean Shipping Company

Location

distrito federal, Mexico

Posted

June 08, 2026

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About This Opportunity

Responsibilities
  • TEAM SUPERVISION & LEADERSHIP: Lead, mentor, and coach the team.
  • Organize and delegate responsibilities among collection assistants to ensure efficient workload distribution and accountability.
  • Conduct regular performance reviews, 1:1 meetings, and training sessions to drive development and motivation.
  • Ensure that team members follow instructions and comply with company policies and procedures.
  • Promote a high-performance culture with accountability, inclusion, and collaboration.
Collections Management
  • Manage the full collections portfolio for all credit customers.
  • Oversee daily collection efforts, including follow-ups on past-due freight invoices, demurrage/detention charges, and/or all open invoices.
  • Ensure the team schedules and sends account statements on a weekly basis, utilizing available technology and tracking tools.
  • Proactively identify and mitigate collectio...