Step into the role of Collaborative Solutions Architect at AVI-SPL and engage with sales teams to define comprehensive customer service requirements. Your expertise will shape customer experiences.
In this Solution Architect role, you will be crucial in defining and documenting customer solution specifications. You will support the collaboration engineering team and ensure that customer requirements are thoroughly understood and integrated into service solutions. Your tasks will include analyzing competitive intelligence and providing insights for product enhancements.
Key Responsibilities:
• Create and manage documentation for customer solutions
• Provide input to Product Management based on market analysis
• Support technical teams in pre-sales engineering validation
• Strengthen service delivery through successful engagement models
• Contribute to the transfer of knowledge to implementation teams
Requirements:
• Exceptional structured problem-solving skill...