Lead cloud services as a Cloud Delivery Manager at Vision33, located in Eastern Canada, focusing on enhancing client experiences with seamless service delivery. Your role is crucial for effective orchestration and communication during go-live events.
This full-time, permanent position enables you to influence cloud delivery for clients in North America and the UK. You'll oversee all aspects of cloud service implementation, ensuring compliance with SLA standards and operational readiness. This role centers on leading your team to provide consistent, high-quality service with minimal friction.
Key Responsibilities: • Manage the cloud delivery and go-live experience end-to-end • Ensure production readiness with documentation and validation • Collaborate closely with sales to meet delivery expectations • Lead delivery communications and coordination across teams • Drive SLA adherence and proactively mitigate service risks