Detailed Overview

The Clinical Support Worker participates in case planning with clients and counsellors and assists in the delivery of the clinical and primary care program using a culturally appropriate, culturally-sensitive approach. Performs intake duties including orientation to services, completing and maintaining records and documentation. Facilitates individual discussions and supportive group workshops and interactive activities, demonstrations, modeling and behaviour management to encourage skill development with clients and families regarding lifestyle, substance use issues and wellness. Responds to clients'' needs including crisis situations according to established procedures. Provides regular check-in support; monitors client activities; ensures their safety and security; facilitates conflict resolutions; assists clients with activities of daily living; provides clients with information on community services and resources; facilitates access/referrals...