+ Serve as primary point of contact for customer on data management deliverables + Manage multiple large studies or program of studies (possibly global) + Provide leadership and senior support to DTLs on multiple large global programs of global studies + Provide project management expertise working with customer data managers, key decision makers, and internal team members to manage continuous process improvements, issue escalation, workload projections, and provide technical expertise + Lead direct negotiations with customer, e.g., timelines, financial, process, resources + Meet with Data Operations team members on a regular basis to ensure milestones meet timelines and quality deliverables + Independently manage DM service delivery with comprehensive DM process and technical expertise in executing projects + Serve as the escalation point for unresolved data issues + Ensure appropriate resources are assigned to meet project deliver...