You will work in collaboration with the Clienteling Senior Product Owner (PO) to collect the Maison requirements, define the clienteling product roadmap, and support continuous enhancements and innovation:
Collects, consolidates, and analyzes the Maisons’ requests for clienteling product evolutions.
Supports the preparation of the prioritization ceremonies with the Maisons and technical teams, to define, in collaboration with Senior PO, the product evolution roadmap.
Supports the Senior PO, UX/UI team, and Technical team to design and monitor the development of changes and new features.
Ensures proper feature delivery compared to business requirements.
Monitors and supports the resolution of bugs identified by the Maisons.
Collaborates with the Change and Adoption team to foster end-user adoption, by maintaining up-to-date and easy-to-use documentation for end-users.