Step into the role of Client Support Representative and specialize in Individual Life and Critical Illness products while enjoying a hybrid work model. Your communication and problem-solving skills will be key in enhancing client satisfaction.
This permanent, full-time position allows you to resolve client inquiries efficiently, leveraging extensive training to guide clients effectively. Join a caring culture that prioritizes passion, curiosity, and teamwork as you help shape positive client experiences every day.
Key Responsibilities:
• Provide accurate information on life and critical illness products
• Effectively troubleshoot client issues over the phone
• Work with various teams for comprehensive client support
• Engage in ample training for personal and professional growth
• Maintain high-quality communication standards
Requirements:
• Prior experience in a customer service or client care role
• Insurance or medical field experience is beneficial
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