Empower families with protection as a Client Support Advisor working remotely. Help clients navigate their benefits programs and build lasting relationships.
In this client-focused position, you will connect with families looking for clear guidance on their permanent benefits options. Your role includes providing comprehensive explanations, assisting with documentation, and ensuring professional follow-up. Enhancing service quality through teamwork is a critical part of this job.
Key Responsibilities:
• Present clear benefit options in virtual Zoom meetings
• Assist clients with accurate enrollment documentation
• Build enduring client relationships proactively
• Follow up with clients in a professional manner
• Collaborate with the team to improve overall service
Requirements:
• Must work legally in Canada
• Job requires a high school diploma or equivalent
• Customer service or client-facing experience preferred
• Excellent communication and detail-...