Shape client relationships as a Client Success Manager at GAM Tech, a fast-growing Managed Service Provider. Leverage your expertise to ensure client satisfaction and drive technology improvements.
GAM Tech is in search of a Client Success Manager to act as the primary contact for assigned clients. This full-time position requires at least five years of experience in Account Management within an IT services environment. You will conduct business reviews, monitor account health, and collaborate with the Service Delivery team to enhance client outcomes.
Key Responsibilities:
• Maintain strong relationships with assigned clients
• Conduct regular client business reviews for satisfaction
• Collaborate with internal teams for service delivery
• Drive renewals and upsell opportunities
• Monitor account health and resolve concerns
Requirements:
• Minimum 5 years in Account Management or Client Success
• Proven ability to manage multiple client relationships
• ...