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Client Service Representative

Hospitality Full Benefits Career Growth
Company

Helping Hands, Orillia

Location

central ontario, Canada

Posted

June 11, 2026

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About This Opportunity

Key Responsibilities

Administrative and Operational Support

  • Verify client visits using AlayaCare software and ensure data accuracy.
  • Process and verify documentation related to the Home at Last (HAL) program.
  • Provide phone and front desk support at the main office.
  • Perform general administrative duties including filing, data entry, document preparation, and record maintenance.
  • Manage mileage approvals for staff and volunteers.
  • Support timecard adjustment forms as required, ensuring accuracy and appropriate approvals.

Health, Safety, and Workforce Support

  • Support PPE ordering, tracking, and distribution to ensure staff and volunteer safety.
  • Assist with mask fit testing coordination and related administrative tracking.

Quality Improvement And Client Experience

  • Support organizational quality improvement initiatives.
  • Conduct fo...