Elevate client experiences at CIBC as a Client Service Representative in Winnipeg. Apply your financial service expertise in a role focused on enhancing customer engagement and problem resolution.
In this temporary position within our Personal and Business Banking Team, you’ll be the first point of contact for clients, assisting them with their financial needs. You'll engage clients, facilitate transactions, and ensure they receive comprehensive support tailored to their goals.
Key Responsibilities:
• Manage banking clients' accounts and inquiries
• Connect clients with appropriate CIBC team members
• Resolve issues proactively to enhance client experience
• Guide clients on utilizing mobile banking technologies
• Offer support during various banking center hours
Requirements:
• Demonstrated client service experience
• Strong empathy and interpersonal skills
• Availability for flexible work hours
• Knowledge of financial products and services
• Al...