Client Service Associate

Client Care Centre – Client Services

Permanent Full-time & 1-year Contract

Level 6

About us:

The Ontario Pension Board (OPB) administers the Public Service Pension Plan (the PSPP), a major defined benefit pension plan sponsored by the Government of Ontario. With 100,000 members and $34.1 billion in assets, the PSPP is one of Canada’s largest pension plans. It is also one of the country’s oldest, successfully delivering the pension promise since the early 1920s.

About the role:

OPB’s Client Care Centre is a team of dedicated pension experts and client service professionals that deliver trusted and caring service to our members. As the first point of contact for in‑person, telephone and email inquiries, the Client Service Associate has extensive knowledge of all pension lifecycles and is responsible for guiding our members through OPB’s suite of resources to support them in navigating their journey...