Make a difference as a Client Service Administrator with HearingLife Canada in St. John's, NL. Leverage your customer service skills to help clients on their hearing journey.
In this role, you will serve as the first point of contact for clients, providing top-notch service and fostering positive relationships. You'll manage appointments, maintain clinic organization, and support clinicians with essential administrative tasks. This position requires a passion for client-centered care and a commitment to helping others hear better.
Key Responsibilities:
• Serve as the initial contact for client inquiries
• Schedule appointments and adjust clinician calendars
• Maintain a tidy and inviting clinic environment
• Support clinicians by managing client files and stock
• Process payments and manage insurance claims
Requirements:
• Minimum 2 years of customer service experience
• Strong organizational skills for managing priorities
• Proficient in Microsoft Exce...