Drive client success as a Client Manager in Personal Lines with our hybrid role in Sudbury & Uxbridge. Engage clients with customized insurance solutions and expert advice. As a Client Manager, you will be instrumental in providing outstanding customer experiences for our personal lines clients. This full-time position focuses on leveraging your expertise to address various client needs, ensuring policies are accurately managed and fostered throughout the renewal process. You will play a key role in achieving premium growth. Key Responsibilities: • Engage clients through in-person visits and contact requests • Offer exceptional service to maintain retention rates • Process insurance policies and changes accurately • Examine and renew policies to enhance client satisfaction • Promote coverage upgrades through effective cross-selling Requirements: • RIBO License required, with other licenses being an asset • At least 3 years of relevant industry experience