Transform insurance operations as a Client-Focused Solutions Engineer. Lead the integration of AI technologies, ensure customer satisfaction, and solve technical challenges effectively.
This role seeks a Solutions Engineer dedicated to optimizing the deployment of our AI platform within enterprise environments. You will play a pivotal role in owning customer interactions, ensuring our systems run efficiently, and providing expert-level technical guidance. Engage with cross-functional teams to achieve customer success and streamline operations.
Key Responsibilities:
• Own technical customer account from demos to production
• Facilitate API integrations using Python
• Resolve platform issues and track customer SLAs
• Perform technical troubleshooting and fix complexities
• Conduct executive conversations to clarify technical needs
Requirements:
• Bachelor's degree in Computer Science or similar
• 4–6 years in software solutions or customer support
• Profi...