Drive successful client onboarding as a Solutions Consultant at ExaCares. Deliver exceptional training and technical support while developing training materials and coordinating implementation efforts.
In this key role, ExaCares is looking for a Solutions Consultant with expertise in consulting and B2B SaaS. You will need at least one year of experience to contribute effectively to client onboarding. Your focus will be on creating robust training materials, managing implementation timelines, and ensuring a seamless onboarding experience through ongoing feedback documentation.
Key Responsibilities:
• Lead training sessions and develop tailored curricula
• Create SOPs, FAQs, and help articles as needed
• Continuously improve processes using user feedback
• Manage platform configuration and implementation schedules
• Offer technical support during onboarding
Requirements:
• Minimum one year of experience in consulting
• Business, Engineering, or related degre...