Be a pivotal Client-Focused Solution Delivery Specialist in our Commercial Banking team, driving the setup of Transaction Product Services. Leverage your technical skills to optimize client engagements.
We are seeking a dedicated individual for the Client-Focused Solution Delivery Specialist role based in Vancouver or Toronto. You'll bridge the gap between client needs and internal delivery while managing documentation and onboarding processes. Fluency in French is a preferred asset to enhance client interactions.
Key Responsibilities:
• Implement commercial banking solutions for clients
• Collaborate with TPS for technical setups
• Serve as client liaison to address questions
• Support documentation management with CSSA
• Engage with various internal teams for delivery precision
Requirements:
• At least 1 year of customer service experience
• Ability to handle high workloads and intricate processes
• Outstanding communication skills; bilingual is a plu...