Become a vital part of mortgage operations as a Client-Focused Assistant. Provide remote support in credit administration while enhancing customer communication and satisfaction.
This part-time role directly collaborates with Mortgage Specialists, ensuring client inquiries are handled professionally. You will be responsible for collecting documentation, processing applications, and fostering good relationships with partners to achieve business goals.
Key Responsibilities:
• Process credit applications accurately and efficiently
• Assist in customer journey through mortgage processes
• Maintain communication regarding customer concerns
• Partner with admin teams to support credit decisions
• Enhance the overall quality of mortgage service delivery
Requirements:
• Minimum 1 year in client interaction or administrative roles
• Familiarity with mortgage lending practices
• Strong MS Office skills, specifically in Excel
• Highly organized with time manage...