Enhance member satisfaction as a Client Experience Advisory Agent in a full-time on-site role. Engage with clients, address their needs, and promote Desjardins' innovative solutions.
In this full-time position, you will focus on providing exceptional experiences as part of Desjardins. Your primary responsibilities include advising clients and members on banking transactions and digital solutions. Utilize your skills to identify business opportunities and refer specialized cases to colleagues, ensuring a smooth transaction process while addressing issues as they arise.
Key Responsibilities: • Support clients with technological tools and applications • Contribute to business development through service delivery • Assist members facing fraud or irregularities • Stay informed on the latest products and services • Adhere to compliance, security, and risk management rules